Build and expand the business area Customer Experience. Guide, inspire and lead the Creators to create meaningful customer experience, products and services.
Bouvet
Bouvet is a Scandinavian consult company that designs, develops, manages and provides advice on IT solutions and digital communications. Bouvet is listed on the Oslo Stock Exchange.
Bouvet consists of 1,600 engineers, designers, copywriters, economists, political scientists, psychologists, educators, mathematicians and anthropologists who assist companies and social players in all industries.
Creative Design & Management
BJÖRG took the chance to take something truly new and run with it. BJÖRG is the Head of Creative and the CX Department Manager at Bouvet Sweden. BJÖRG take Bouvet´s vision of what creative can and should be and evangelize it with the clients and the industry. BJÖRG continues to grow Bouvets new model’s success in the market, and help grow the multi-talented, collaborative and entrepreneurial creative team. BJÖRG is also responsible for recruit, mentor, manage, develop and retain a highly talented team of designers, ensuring high impact contributions and individual career growth. The team consist of 14 creatives: UX designers, UI designers, Frontend and Art Directors.
BJÖRG focus on customer relations, building new networks, business development and sales at Bouvet Sweden. BJÖRG is also responsible for identifying customer key contacts, organizational structure, capital plans, etc.
Responsibility and focus areas
⫷ Skills development and education
⫷ Recruitment and growth
⫷ Sales, networking and partnerships
⫷ Financial responsibility, profitability 
⫷ Strategy and business development
⫷ Delivery and quality assurance
What: Creative Design and Management
Where:
Bouvet
When: 2015 - Ongoing
Category: Management, Leadership, Creative direction, Web design, App design, UX design, UI design, Art Direction, Concept, Business, Sails
I worked with
The Swedish Defense Research Agency, Swedish Medical Products Agency, 
Public Transport Administration, Natural History Museum of Sweden, Sweden’s Television, The Swedish Pension Agency, Discovery Networks International, Agria Animal Insurance, The Legal, Financial and Administrative Service Agency of Sweden, Public Health Agency of Sweden, The Dental and Pharmaceutical Benefits Agency, ASSA ABLOY, Viasat, SEB Bank, PTS,  IKEA, Betsson, Viasat, Pricer
Client management, delivery management, financial management, recruitment management, results management, sales management, resources management, resource owner, partnership, mentor, Creative Directions, Bid Manager, Design Review, UX design, research, ideation, prototyping, implementation, UX process, user-research, UX tools, UX methods, UX Strategy, Documentation, Lo-fi ideation, testing methods, Wireframes, prototypes, Art direction, Delivery, Design direction, Design Lead, Design Team, Education, Guidance, Mentorship, Project leading, Quality Assurance, Service Design, Concept, Strategy, Support, Team lead, Impact mapping, Scrum, Agile, Safe,  GUI, Design Thinking, Agile, Scrum, UI design lead, UX design lead, 

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